RSA Identity Governance & Lifecycle 7.0.2 P05 does not display Workflows or Workflow transitions correctly
4 years ago
Originally Published: 2018-03-29
Article Number
000041945
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.0.2 P05
Issue
When viewing the processing workflow of an active change request, transitions between nodes that have been activated are missing in the UI.  Nodes in the workflow after the transition may be missing from the display.
 
User-added image
Cause
This is a known issue in RSA Identity Governance and Lifecycle 7.0.2 P05.   This issue only affects the display of the workflows related to change requests that were created before applying 7.0.2 P05.
Resolution

This issue is resolved in RSA Identity Governance and Lifecycle 7.0.2 P06.

Workaround
It is possible to view limited information by clicking on the details of the change request.  This is not really a work around for the issue.  Customers should patch to resolve the problem.