Upgrade from 7.2.1 or earlier version to SecurID Governance & Lifecycle 7.5.0 or later version stalls at step ACM-102799.sql
Article Number
Applies To
RSA Version/Condition: 7.5.x
Issue
Upgrade to SecurID Governance & Lifecycle 7.5.x from 7.2.1 or earlier version, does not complete in a timely manner.
The migration.log file shows the last activity was the execution of ACM-102799.sql and no further progress is indicated:
SQL/line#: /home/oracle/database/updates/7.2/ACM-102799.sql(1): Start time [Sat Feb 26 08:12:29 CET 2022]
Cause
Customers with a large volume of historical data in WP_USER_DATA table may experience delays in the upgrade during the migration step ACM-102799 which converts and purges WorkPoint user data.
Resolution
Related Articles
How can a Customer obtain the latest version of the AA Mobile SDK 8Number of Views Upgrade fails with "A newer version of RSA Identity Governance and Lifecycle has already been installed" 42Number of Views Android and iOS Users Must Upgrade RSA SecurID Authenticate 2.x App the Latest Version by October 12 2020 37Number of Views Upgrade to RSA Identity Governance & Lifecycle 7.0.2 fails with message "Error occurred when determining the version of th… 200Number of Views Update version is not correct when attempting to perform an upgrade 28Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to Download OTP Token Seed Files from myRSA RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?