Upgrade from 7.2.1 or earlier version to SecurID Governance & Lifecycle 7.5.0 or later version stalls at step ACM-102799.sql
Last Modified: 2024-01-24
Article Number
Applies To
RSA Version/Condition: 7.5.x
Issue
Upgrade to SecurID Governance & Lifecycle 7.5.x from 7.2.1 or earlier version, does not complete in a timely manner.
The migration.log file shows the last activity was the execution of ACM-102799.sql and no further progress is indicated:
SQL/line#: /home/oracle/database/updates/7.2/ACM-102799.sql(1): Start time [Sat Feb 26 08:12:29 CET 2022]
Cause
Customers with a large volume of historical data in WP_USER_DATA table may experience delays in the upgrade during the migration step ACM-102799 which converts and purges WorkPoint user data.
Resolution
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