Users tab slow to load in SecurID Governance & Lifecycle
Article Number
Applies To
This is a known issue in the following versions when using Oracle 19c as the datastore:
- RSA Governance & Lifecycle 7.2.1
- RSA Governance & Lifecycle 7.5.0
- SecurID Governance & Lifecycle 7.5.2
Issue
The Users page under the Users menu is slow to load.
The following query shows in the AWR report as being executed for a very large number of times:
| gnf27z7h9fvd1 | SELECT MAX(LAST_NAME || ', ' || FIRST_NAME) FROM T_MASTER_ENTERPRISE_USERS WHERE ID = :B1 |
Cause
Resolution
This issue is resolved in the following versions:
- RSA Governance & Lifecycle 7.5.0 P08
- SecurID Governance & Lifecycle 7.5.2 P04
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