WinSCP or FTP from the command line prompt fails with 'OOPS: Child Died' error on an appliance running RSA Identity Governance & Lifecycle

[#1]

Article Number

000029751

Applies To

RSA Product Set: RSA Identity Governance & Lifecycle 
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.x
O/S Version: Red Hat Enterprise Linux (RHEL)
 

Issue

Using WinSCP or FTP from the Red Hat Enterprise Linux (RHEL) command line fails with the following error:

Disconnect from server.
Connection Failed.
OOPS: Child Died.

As root, if you attempt to change the default home directory from /home/oracle/ftp to /home/ftpuser, as below:

# usermod -d /home/ftpuser ftpuser

Then the following error is seen:

500 OOPS: cannot change directory:/home/ftpuser
Login failed.

 

Cause

Access to home directories has been denied. 
 

Resolution

To resolve this issue, enable the ftp_home_dir Boolean to allow authenticated users to read and write to files in their home directories. 

To enable the ftp_home_dir Boolean, run the following command as the root user:

 # setsebool -P ftp_home_dir=1

 

Notes

For more information, review the Red Hat documentation on File Transfer protocol.