Article Number
000031190
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 6.9.1 P05
Issue
The Process Workflow option
Create an individual job for each change incorrectly creates one activity for all changes instead of one activity per change after upgrading to version 6.9.1 P05 of RSA Identity Governance & Lifecycle. This option is found under
Requests >
Workflows >
Fulfillment tab > {
Workflow name}.
Image description
Besides the incorrect behavior of activity grouping, this could lead to unpredictable workflow failures for those instances where workflows are configured to take actions specifically based on single change item input.
Cause
This is a known issue reported in engineering ticket ACM-56524.
This is a regression introduced in RSA Identity Governance & Lifecycle 6.9.1 P05.
Resolution
This issue is resolved in RSA Identity Governance & Lifecycle 6.9.1 P06.
NOTE: Please upgrade to a supported version of RSA Identity Governance & Lifecycle. RSA Identity Governance & Lifecycle 6.9.1 is at End of Product Support (EOPS).