How to stop, start and restart RSA Authentication Manager 8.x services at the command line

[#1]

Article Number

000012810

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
 

Issue

The steps below can be followed to restart Authentication Manager services.

Cause

A service restart can be required if the Authentication Manager services are stopped or if the administrator needs to force the server to perform a license check.

Resolution

1. Launch an SSH client, such as PuTTy.
2. Login to the primary Authentication Manager server as rsaadmin and enter the operating system password.

Note that during Quick Setup another user name may have been selected. Use that user name to login.

3. Navigate to /opt/rsa/am/server. Manage RSA Authentication Manager services with the following commands: 

./rsaserv rsaserv {start|stop|status|restart} [service] [nodep/exclude] [exclude service name]

4. Logout using the command exit.

 

Notes

Authentication Manager service names

Service	Description
all	All Authentication Manager services (default)
console	RSA Console Server
biztier	RSA Runtime Server
admin	RSA Administration Server with Operations Console
db	RSA Database Server
primary_replication (primary only)	RSA Replication (Primary)
replica_replication (replica only)	RSA Replication (Replica)
radiusoc	RSA RADIUS Server Operations Console
radius	RSA RADIUS Server

Command examples

• Checking the status of all Authentication Manager 8.1 services:

rsaadmin@app81p:/opt/rsa/am/server> ./rsaserv status all
RSA Database Server                                        [RUNNING]
RSA Administration Server with Operations Console          [RUNNING]
RSA RADIUS Server Operations Console                       [RUNNING]
RSA Runtime Server                                         [RUNNING]
RSA RADIUS Server                                          [RUNNING]
RSA Console Server                                         [RUNNING]
RSA Replication (Primary)                                  [RUNNING]
rsaadmin@app81p:/opt/rsa/am/server>

• Restarting the database service without restarting dependent services:

rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv restart db nodep
Stopping RSA Database Server: *
RSA Database Server                                        [SHUTDOWN]
Starting RSA Database Server: / RSA Database Server        [RUNNING]
rsaadmin@am82p:/opt/rsa/am/server>

• Restarting the RADIUS server:

rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv restart radius
Stopping RSA RADIUS Server: */ RSA Database Server         [RUNNING]              
RSA RADIUS Server                                          [SHUTDOWN]
Starting RSA Database Server:
Starting RSA Administration Server with Operations Console:
RSA Administration Server with Operations Console          [RUNNING]
Starting RSA RADIUS Server Operations Console:
RSA RADIUS Server Operations Console                       [RUNNING]
Starting RSA Runtime Server: *
RSA Runtime Server                                         [RUNNING]
Starting RSA RADIUS Server: *
RSA RADIUS Server                                          [RUNNING]
rsaadmin@am82p:/opt/rsa/am/server>

• Starting the replication service on the primary:

rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv start primary_replication
Starting RSA Database Server: -RSA Database Server         [RUNNING]              
Starting RSA Replication (Primary): **
RSA Replication (Primary)                                  [RUNNING]
rsaadmin@am82p:/opt/rsa/am/server>

• Stopping all services except for the admin console:

rsaadmin@am82p:/opt/rsa/am/server> ./rsaserv stop all exclude admin
Stopping RSA RADIUS Server: *
RSA RADIUS Server                                          [SHUTDOWN]
Stopping RSA Runtime Server: ***
RSA Runtime Server                                         [SHUTDOWN]
Stopping RSA Console Server: **
RSA Console Server                                         [SHUTDOWN]
Stopping RSA Replication (Primary): **
RSA Replication (Primary)                                  [SHUTDOWN]
Stopping RSA Database Server: *
RSA Database Server                                        [SHUTDOWN]
Stopping RSA RADIUS Server Operations Console: **
RSA RADIUS Server Operations Console                       [SHUTDOWN]
rsaadmin@am82p:/opt/rsa/am/server>