When installing the Authentication Manager 8.x Web Tier on a Windows server the following errors will be in the <WEBTIER_INSTALL_DIR>\Install_V8~.log, where <WEBTIER_INSTALL_DIR> is the directory path to the Web Tier install directory (by default this will be C:\Program Files\RSA Security\RSA Authentication Manager Webtier).
Exception in thread "Main Thread" com.rsa.ims.security.keymanager.sys.InvalidJNIConfigurationValueException:
Unable to load native library systemtools
Root cause: java.lang.UnsatisfiedLinkError: no systemtools in java.library.path
Exception in thread "Main Thread" : Execute failed: java.io.IOException:
Cannot run program "C:\Program Files\RSA Security\RSA Authentication Manager Webtier\
webtierBootstrapper\8.1.1.2.0\config\classpaths\generateClasspath.cmd" (in directory
"C:\Program Files\RSA Security\RSA Authentication Manager Webtier\webtierBootstrapper\8.1.1.2.0\config\classpaths"):
CreateProcess error=5, Access is denied
Disabling User Account Control (UAC) and running the installer as administrator does not fix the Access Denied problem.
On the taskbar click Start.
In the search field, type Change User Account Control settings and click Open Change User Account Control settings.
Pull the bar down to the bottom so the options are Never notify me when: Programs try to install software or make changes to my computer and click Ok.
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Right click the installer_webtier.bat and choose Run as administrator and try to install again.