Maximum Tokens Exceeded message while importing RSA SecurID software tokens to the RSA SecurID Software Token for Microsoft Windows

[#1]

Article Number

000036637

Applies To

RSA Product Set: SecurID 
Product/Service Type: Software Token Authenticator

Issue

When importing an RSA SecurID software token to the RSA SecurID Software Token for Microsoft Windows, the following message displays:

Maximum Tokens Exceeded
 

 Image description

Cause

By design, only 25 software tokens can be imported to the software token application. Any attempt to import more than this number will throw the error message.

Resolution

Delete any unused or expired software tokens already imported to the RSA SecurID Software Token application, so the number of installed tokens doesn't exceed the threshold value of 25.