RSA Authentication Agent for Web for IIS protecting Microsoft Outlook Web Access (OWA) with single sign-on (SSO), but getting password prompted when checking calendar availability

[#1]

Article Number

000022609

Applies To

RSA Product Set:  SecurID
RSA Product/Service Type:  Authentication Agent for Web for IIS
RSA Version/Condition:  5.3

Issue

The Authentication Agent for Web for IIS is protecting Microsoft Outlook Web Access (OWA) with single sign-on (SSO), but getting password prompted when checking calendar availability

Cause

Single sign-on (SSO) is not configured correctly for Microsoft Outlook Public Folders

Resolution

To correct this issue, follow these steps:

1. Through the Microsoft ISM, open up the default web site.
2. Right click the Public Folder and choose Properties.
3. On the virtual directory tab under application settings click Create.
4. On the RSA SecurID tab click Target this resource for single sign-on.
5. Restart IIS.