Coming in January 2023: Data Migration from RSA Authenticate App to RSA Authenticator App

[#1]

Summary

Earlier in 2022, RSA released Authenticator App v4.0 , which provided seamless migration from SecurID Software Token app 2.x , and also included the cloud-based Multi-Factor Authentication (MFA) features supported in the RSA Authenticate App 3.x .

Users had then access to one single mobile authenticator application to safely sign into their company accounts regardless of the deployment model. Due to lack of data migration features, RSA Authenticate App has continued to be used by many users across many organizations.

This data migration feature will be delivered as part of RSA Authenticator App V4.2.

The All Synchronized Users report, available from the Cloud Authentication Service, includes information of the mobile authenticators registered per user: OS, Name, Version. This will allow administrators to track effectively which users should be migrated to RSA Authenticator app.

End of Support Date for RSA Authenticate app has been extended from June 203 to August 2023, to give customers and users at least six full months to schedule this migration.

Details

• The data migration is not automatic. It is controlled by the user, to provide flexibility on when to do this migration.
• On installation, RSA Authenticator V4.2 will detect if RSA Authenticate app is already installed and will propose the user to migrate the credentials present in RSA Authenticate App, as shown below in Figure 1.

 Figure 1- Data Migration on Installation (certain texts may slightly be adjusted in the released version)

• If the user accepts:
  • RSA Authenticate app credentials will be automatically migrated to the RSA Authenticator app.
  • RSA Authenticate app registration will be replaced automatically by RSA Authenticator app registration on the user profile.
  • User can then safely use RSA Authenticator app for all authentication tasks previously covered by the RSA Authenticate app.
  • All Pushed Notifications that were previously received by the RSA Authenticate app on this device will now be received by the RSA Authenticator app.
• The above process will not remove RSA Authenticate app from the device. As it is no longer registered on the user profile on My Page, it can then be safely removed manually from the device.
• If the users decide to migrate his credentials later, they will be able to access the same process from the ‘More …’ option in the application, See Figure 2.

Figure 2- Manual Data Migration (certain texts may slightly be adjusted in the released version)

Schedule and Beta testing

Based on current schedule, a Beta version of RSA Authenticator App V4.2 should be available early January 2023. To participate to Beta testing, please contact your RSA Account Manager.

Release version should be generally available by end January 2023.