Certified: February 22th, 2022
Solution Summary
This section describes the ways in which Helpjuice can integrate with RSA SecurID Access. Use this information to determine which use case and integration type your deployment will employ.
Integration Types
SSO Agent integrations use SAML 2.0 to direct users’ web browsers to Cloud Authentication Service for authentication. SSO Agents also provide Single Sign-On using the RSA Application Portal.
Relying party integrations use SAML 2.0 to direct users’ web browsers to Cloud Authentication Service for authentication. Primary authentication is configurable, so relying party can be a good choice for adding additional authentication (only) to existing deployments.
Supported Features
This section shows all of the supported features by integration type and by RSA SecurID Access component. Use this information to determine which integration type and which RSA SecurID Access component your deployment will use. The next section contains the steps to integrate RSA SecurID Access with Helpjuice for each integration type.
Helpjuice Integration with RSA Cloud Authentication Service
| RSA SecurID |
- |
- |
✔ |
✔ |
| LDAP Password |
- |
- |
✔ |
✔ |
| Authenticate Approve |
- |
- |
✔ |
✔ |
| Authenticate Tokencode |
- |
- |
✔ |
✔ |
| Device Biometrics |
- |
- |
✔ |
✔ |
| SMS Tokencode |
- |
- |
✔ |
✔ |
| Voice Tokencode |
- |
- |
✔ |
✔ |
| FIDO Token |
n/a |
n/a |
✔ |
✔ |
| Identity Assurance |
- |
- |
✔ |
✔ |
Helpjuice Integration with RSA Authentication Manager
| RSA SecurID |
- |
- |
- |
| On-Demand Authentication |
- |
- |
- |
| Risk-Based Authentication |
n/a |
- |
- |
| ✔ |
Supported |
| - |
Not supported |
| n/t |
Not yet tested or documented, but may be possible. |
Configuration Summary
The following links provide instructions on how to integrate Helpjuice with RSA SecurID Access.
This document is not intended to suggest optimum installations or configurations. It assumes the reader has both working knowledge of all products involved, and the ability to perform the tasks outlined in this section. Administrators should have access to the product documentation for all products in order to install the required components. All RSA SecurID Access and Helpjuice components must be installed and working prior to the integration.
Integration Configuration
Certification Details
Date of testing: February 22th, 2022
RSA Cloud Authentication Service
Helpjuice
Known Issues
No known issues.
