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Data Backup before RMA of Appliances?

Question asked by Deepanshu Sood on Oct 18, 2015
Latest reply on Oct 20, 2015 by Deepanshu Sood

Hi,

 

I have around 9+ appliances of RSA SA solution.

So there are some issues have been found in it, so as per RSA team they are suggesting to go with the replacement of all appliances.

 

I take config backup of all the appliances from the GUI every week.

 

So what's my question is, do I need to go with the database backup of all the appliances.

Is it really very required. Incase if I miss it what are the type of data and files I'll miss it.

 

Regards,

Deepanshu Sood.

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