RSA Admin

Not Generating SMTP Output action

Discussion created by RSA Admin Employee on Feb 19, 2010



I am having an issue with an SMTP output action I set up and attached to a View.


I set up a view based on certain Active Directory Messages we get from our Primary Domain Controller.


I can do queries of these messages and I see them coming from our PDC without any problem.

I can see these same alerts when looking at the ""Real-Time Detail""  Tab for this Alert.


However, I am not getting any sort of output action in the form of an email to my email account.


I can go to "Manage Output Actions" and pull up my output action and click on the "Test" button.

When I do this, a test message will come to my email account without any problems.


Is there something else I need to do to find out why the output action is not sending emails to my email account?