RSA Admin

Modified device not reporting

Discussion created by RSA Admin Employee on Jul 30, 2008
Latest reply on Jul 30, 2008 by RSA Admin

There is a device that was found by envision and was listed under the Manage Monitor Devices list as Device Type Unknown. I modified it and changed it to "Analyze", from a candidate to active, as well as to the correct device type (this is the only device of this device type). I then restarted the collection service. The device type nor the device itself show up in the Analysis module drop down lists.

 

Is there some other service that needs to be restarted in order to see the device in the Analysis module? I am trying to view the messages that are coming in from this device, so I can make sure it is configured correctly. Is there some other method of determining what the incoming messages from this device look like? Any helps would be greatly appreciated, thanks.

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