Jim Harbin

Decrypt NIC System Error re: SDEE Collector

Discussion created by Jim Harbin on Aug 26, 2010
Latest reply on Sep 27, 2010 by RSA Admin

Having problems with a device (Cisco IPS) that we are trying to collect via SDEE.  This is the message that we received multiple times every minute when it trys to poll:

 

%NIC-3-603913: SDEE, SDEE, -, -, -, -, Detail: 2864: Error: D47CC5C4298D443E8D86DC1C4AC41986: Subcription failed: Code: env:smileyfrustrated:ender - sd:errPermissionDenied; Reason: Not authorized

 

Unfortunately there is no identifying factor, other than the long Hex number so we are having a tough time tracking this back to which device is not working properly.

 

Has anyone else received this error and can shed some light on that seems to be the issue?  Second part of the question:  Is there an easy way to associate which device is the problem child from this Hex number?

 

Thanks! 

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