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Help on updating envision system
Discussion created by
on Oct 31, 2011
on Oct 31, 2011 by RSA Admin
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Hello, How to update the system if it has not been updated long time? Which are the things that need to take care? Which things need to refer before start updating? Need the guidance for this kind of situation. Thanks in Advanced.
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Oct 31, 2011 11:14 AM
Arvind, There are a lot of variables, so I won't be able to give you a complete answer here. The first piece of info you need is to find out the exact verison you are currently running. From there I would recommend logging into Secure Care OnLine (SCOL) and reading the update documentation (i.e, the Migration Guides) to see if you can do a direct update to the version you wish to get to, or whether it will be a multi-step update. Read the Migration Guides carefully. If you are still lost after that, you may wish to contact support for assistance.
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