How to reset peak severity

Discussion created by DAVE FOURNIER on Nov 26, 2008
Latest reply on Mar 5, 2009 by DAVE FOURNIER

For those of you that use the Enterprise Dashboard and other alerting features, how do you reset the peak severity of an alert catagory?  The functionality of the GUI seems to have a builtin feature, but doesn't work for me.  Support instructed me that I had to restart the alerter service to reset.  What have you all found?