RSA Admin

4.1 ls setup

Discussion created by RSA Admin Employee on Oct 21, 2013
Latest reply on Oct 21, 2013 by RSA Admin

We have existing 4.0 SP4 RSA enVision setup and we are in a process of upgrading the site. But, our client is not ready for the downtime during the upgrade.


So, we are trying to set up the parallel site which will be online during upgrade.


While setting up the parallel site we are facing the below issues with the lsconfiguration wizard :-


1)On running the lsconfigurationwizard.exe, while Hardware Scanning it is able to detect the NAS IP but, showing "NAS is not configured" (please see the attachment lsconfigurationwizard_error.jpeg)


2)Further continuing the lsconfigurationwizard, on the password manager prompt where it asks for the new Passwords for Master, NIC_System, NIC_SSHD, NIC_SFTP, DBA & Administrator. After mentioning the new password & same password we have given to the same users on the NAS & clicking Next we are getting the error as "Unable to Connect to NAS" ( Please see the attachment lsconfig-error.png)


3)When we referred the log file of lsconfigurationwizard in C:\WINDOWS\installables\log, we are observing the attached logs (Please see the attachment lsconfigurationwizard_log.jpeg)


Kindly suggest the resolution for the above errors as soon as possible.