NIC Server performance burning up CPU

Discussion created by securitysavy on Feb 12, 2014
Latest reply on Feb 13, 2014 by Gabriel Python

Since the first of the year, we have had numerous issues with envision.  It has crashed many times in the past month where it used to be stable.  We are seeing high cpu for NIC Server.  When I run a Process Monitor for NIC Server, I see lots of reads for the idw files for what appears to be every device.  We use a 3rd party NAS.  There is less data today than during most of last year. So explaing why envision is struggling in the past month is difficult.


Is this a normally occurring process, or possibly an indication of an issue?  Are there other know nevents thta could cause this?


Any other ideas?  Upgrading the platform/patch level is not possible.