I’m facing a strange issue in which I have added AD group of my team and mapped “Analyst” role for the group in external group mapping. However not all members of the group are unable to login to SA. I have tried using 10 different users out of 6 were able to login.
Any suggestions to resolve this issue?
Hello,
I am the Product Manager for Security Analytics. What would be very helpful here is some additional context on your configuration. You mention that some users of the group can login, but some can't.
The answers to all these questions could help determine whether this is a misconfiguration, a bug, or an unsupported configuration.
For all those having issues setting up AD, opening a case with Customer Support will help us to track your problems internally and help to improve the experience in a future release.
Thank you!