RSA Admin

New device types deployed but not show

Discussion created by RSA Admin Employee on Mar 20, 2015
Latest reply on Apr 2, 2015 by RSA Admin

Hi,

 

1. I've introduced new machine to envision

2. created and validated a parser

3. created package and deployed (using the RSA EvenSource Integrator)

4. restarted nic service manager

 

following the above steps, all messages that should have been parsed (should have because the ESI confirmed all messages parsed correctly)  under analysis ->message view -> device type not appears the new device type referent to the new machines integrated.

 

And, under Overview -> sys configuration ->devices -> Manage device types the new device name appears (with 1 monitored devices).

 

The parser is for the logs generated by the application "In house" on the linux machine, other than that i see not errors in any logs file that could indicate why the device types are not being shown/created ..

 

Please advise

 

Regards,

Outcomes