RSA Admin

RSA Adaptive Authentication Error

Discussion created by RSA Admin Employee on Jul 20, 2015
Latest reply on Oct 4, 2016 by Somi Reddy Devireddy

We are using RSA Adaptive Authentication in our Application for Multi factor authentication. From the application we are calling for analyze Risk report using RSA Api. But sometime the call gets timed out and we get below logs in RSA Server log. :

 

2015-07-10 01:35:25,402 WARN [[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [] [] [com.passmarksecurity.utils.Stopwatch] - <Elapsed time for Commiting API transaction :  517 ms>

2015-07-10 01:35:25,403 WARN [[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'] [] [] [com.passmarksecurity.utils.Stopwatch] - <Elapsed time for analyze ws method execution :  43409 ms>

2015-07-10 01:35:25,402 WARN [[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [] [] [com.passmarksecurity.utils.Stopwatch] - <Elapsed time for Commiting API transaction :  529 ms>


What could be the reason for this? Is it because the RSA AA cannot communicate with its Data Base?

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