Hi,
I upgrade windows to 2008, and occasionaly Analysis Module shows SITE, DEVICE TYPE and another checkboxes like “BLANK” and I have to restart NIC Server Service.
or NIC Server stopped itself and some users see the error message "NIC SERVER its currently not available"
How can I resolve this?
Hello Adiel,
Please try using KB article number 000030457, with the link below
https://rsaportal.force.com/customer/articles/How_To/NIC-Server-is-currently-not-available-issue
Mohamed Tarek
Hi Adiel,
Verify that you are not hitting a space threshold, The issue is most likely that one of the C, D or E drives is 90% full or more. EnVision checks to see if any of these reach the 90% mark and then shut down the services. You will need to clear room on any drive that is 90% full or more. Note this could be due to a variety of reasons - there is a known issue if the D:\tmp file is filling up with 1KB XMLS (Get the patch and delete the xmls as they have already been processed) - Your storage device is your E drive and it is full so you will need to move data off of this - There was a problem with one of the services and your D drive is filling with nuggets , etc. Once you get the drive below the threshold, you will be able to restart the services and they will not stop automatically,
This is one possible issue.
Thank you
David
The NIC
Server restarted itself. This happened when I open the GUI and try to check
alerts history or make a big consult of logs.
I´m
checking that and see for a few seconds the service hanging and then restarted.
Hello Adiel,
Please try using KB article number 000030457, with the link below
https://rsaportal.force.com/customer/articles/How_To/NIC-Server-is-currently-not-available-issue
Mohamed Tarek