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Production Rollout Strategies for Via Access

Question asked by Shawn Murphy Employee on Feb 17, 2016
Latest reply on Feb 22, 2016 by Lenore Tumey

Customers will often test the integration between Via Access and applications in a test/lab/dev environment. That testing can answer technical questions about Via Access. What information can the Product Management team share regarding user adoption during a production rollout? Are there strategies to limit the impact on end users and help desks? Are there technical tricks that allow an easier transition between the existing environment and Via Access?


Thank you!