AnsweredAssumed Answered

Can't delete old token or save new one from desktop RSA

Question asked by cvnaot2kipwt6wrvm9cbznoeswibhaj3ufz9ax7iiga= on Feb 22, 2016
Latest reply on Mar 7, 2016 by cvnaot2kipwt6wrvm9cbznoeswibhaj3ufz9ax7iiga=

I have RSA installed on my desktop. I recently received a new token from a customer to access their network. I start RSA, delete the existing token, then do an import of the new token. All is good. I then close RSA. Upon starting RSA again, the old token is again present and the new token is nowhere to be found. I have to re-import the new token.

 

Any suggestions on how to resolve this?

Outcomes