Hi,
I am trying to integrate the MS IIS with RSA SA, but when I had entered the sasftpagent -v command on the event source cmd to check the logs status, I received the below error message in cmd console.
Does any one have a idea, what is this error is and how we can check whether the logs started processing or not.
TIA.
Hi Deepanshu
Now run the command after entering to sasftpagent directory @ C:\
C:\sasftpagent>sasftpagent -v
I would check that the sasftpagent.exe executable is in that directory and check that the size of it is valid too.
The command to check is "sasftpagent -v" which should be run under "C:/sasftpagent" directory and after that see the logs for further error
I tried under the same directory.
Regards,
Deepanshu Sood.
In image I am seeing that you have run wrong command i.e. "sastfpagent -v" instead of "sasftpagent -v"
Hi Saad,
In the same cmd console, next command I typed correctly.`
And the error popups is:
“The system cannot execute the specified program.”
- What is the size of the sasftpagent.exe file? Is it correct?
- Can you do a dir sasftpagent.exe and post the output?
- Is there any antivirus software on the server that is blocking
execution of the file?
Hi David,
But at the time of installation of the sasftpagent also, I am getting an error message and I had tried this on 2-3 machines and facing the same issue.
Let me collect the other information for what you are looking.
Regards,
Deepanshu Sood.
Hi David,
The version of the sasftpagent.exe which I am trying to execute is: 4.1.0.015
this is the installer which I used RSA_sasftpagent4100b0015
Just check these things and confirm me as I think I got your problem,
1. Have you got error at the end of installation of sftp agent.
2. Check whether SA SFTP service is there at your windows services.
Hi,
Yeah I get the error message at the end of the installation, but when I clicked OKAY then the sasftp directory were created in the C:\.
Sasftp service was there in the services.
Refer to the screenshot for the error during the installation.
Regards,
Deepanshu Sood.
Same issue occurred when I was configuring, so I just uninstalled the sasftpagent from control panel and also Microsoft C++ distributive and installed latest version of Microsoft C++ distributive and I think it was 2660KB file and then installed SA sftp agent and it was successful.
NOTE: During installation it will ask to create directory just click 'no' for that.
Hi Saad,
The support also suggested me to re-install the MS C++ package and then check.
Let me do that and will come back with the status.
Thanks for your advise.
Regards,
Deepanshu Sood.
Problem solved.
Regards,
Deepanshu Sood
Same issue occurred when I was configuring, so I just uninstalled the sasftpagent from control panel and also Microsoft C++ distributive and installed latest version of Microsoft C++ distributive and I think it was 2660KB file and then installed SA sftp agent and it was successful.
NOTE: During installation it will ask to create directory just click 'no' for that.