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ESA MongoDB Error

Question asked by Faiz Ahmad Shuja on Mar 1, 2016
Latest reply on Mar 6, 2016 by Faiz Ahmad Shuja

Getting following error constantly on ESA which stops us from showing alerts:

 

2016-03-01 09:35:25,175 [provider{type=EXTENSION_1, id=extension_1, maxDispatch=0, windowSize=60, maxQueue=0}] WARN com.rsa.netwitness.carlos.notification.base.Provider - A notification for extension_1 could not be sent. Reason: java.lang.RuntimeException: Mongo database connection to mongodb://localhost:27017/esa failed: IOException authenticating the connection; nested exception is com.mongodb.MongoException$Network: IOException authenticating the connection;    at com.rsa.netwitness.core.alert.config.MongoStorageConfiguration.getMongoTemplate(MongoStorageConfiguration.java:93);     at com.rsa.netwitness.core.alert.config.MongoStorageConfiguration.getAlertCollection(MongoStorageConfiguration.java:160);     at com.rsa.netwitness.core.epl.StorageProvider.send(StorageProvider.java:83);     at com.rsa.netwitness.carlos.notification.base.Provider.run(Provider.java:184); at java.lang.Thread.run(Thread.java:745);

 

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