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License Syncing Issue

Question asked by GzYKXwOvMCE71ZCAYwM9JUJNMJULVodo7ONAcJWahSY= on Mar 13, 2016
Latest reply on Apr 20, 2016 by Paul Thornton

Have configured licensing online but SA is not successfully syncing them. Still showing Trial license.

 

Downloaded the Offline Request file but when trying to upload the response file, it gives error. Following are some errors in fne-error.log. What can be the reason for this?

 

Info   : [13/Mar/2016:12:51:36 +0000] Generating capability request (using server hostid "ETHERNET=XXXXXXXXXX").

Info   : [13/Mar/2016:12:51:36 +0000] Online sync to FNO is not needed at this time.

Info   : [13/Mar/2016:12:51:37 +0000] Server refresh completed.

Debug  : [13/Mar/2016:12:52:14 +0000] POST payload of 850 bytes received from ::ffff:127.0.0.1 at endpoint /fne/bin/offline-capability-response

Error  : [13/Mar/2016:12:52:14 +0000] Offline capability response could not be processed for address ::ffff:127.0.0.1 - FNE Error 0x7000001d (Response is out of order with previous responses). Details [1,4,6,0[7000001D,0,450242]].

Error  : [13/Mar/2016:12:52:14 +0000] Call to endpoint /fne/bin/offline-capability-response failed with HTTP status 500. Associated error: FNE Error 0x7000001d (Response is out of order with previous responses). Details [1,4,6,0[7000001D,0,450242]].

Info   : [13/Mar/2016:12:52:14 +0000] Error response generated.

Debug  : [13/Mar/2016:12:52:39 +0000] HTTP Connection failed : Connection timed out.

Error  : [13/Mar/2016:12:52:39 +0000] FNO poll HTTP POST error: Connection timed out.

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