While trying to import a token in MAC PRO laptop We are getting the error Device intended for this token not found import token failed. Please assist
Hello Parthasarathy,
Please clear the 'Device Serial Number' field while you are distributing the token to the user.
Please make sure that your are the using the correct software token on your MAC and you can download it from
Software Token for Mac OS X and also confirm that it is compatible with your MAC OS version.
Please check and advise us back if there is any further assistance needed from our side.
Best Regards,
Hi Parthasarathy Bharathy,
Did you find the response helpful?
Thanks,
Yasmine
Hello Parthasarathy,
Please clear the 'Device Serial Number' field while you are distributing the token to the user.
Please make sure that your are the using the correct software token on your MAC and you can download it from
Software Token for Mac OS X and also confirm that it is compatible with your MAC OS version.
Please check and advise us back if there is any further assistance needed from our side.
Best Regards,