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get pin for first time use of rsa token

Question asked by csxpx5ar2ckbniq0pwyrkogif70yhjzproa5itcqwbg= on Mar 27, 2016
Latest reply on Mar 27, 2016 by Erica Chalfin

how do I get a PIN when using an RSA securid token for the first time?

I have correctly entered my Company username and LAN password with the passcode from the RSA token (without a PIN because I don't have one yet).  It returns the message "The credentials you typed are incorrect".