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RSA ACE/Server Test Directly Fails for Soft Tokens on Mobile

Question asked by Khwaja Zia ul Hasan on Apr 6, 2016
Latest reply on Apr 10, 2016 by Khwaja Zia ul Hasan



For RSA Authentication Agent of IIS 8.0, when we install the agent and perform the test using RSA ACE/Server Test Directly it fails.

I only have software authenticators. I need to test before configuring the Exchange Server for OWA.

When we click on test it shows that it is for keyfobs, and I am testing it for software tokens.

I want to know that whether this testing utility on the agent works for Software Authenticators?

When testing through Activity Monitor I am getting error "Authentication Method Failed".


I want to know that is there any method to test Soft Authenticators for that particular agent before configuring the production Exchange.


Thanking You