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It appears to the services of WTD are uninstalled in Scout.

Question asked by Sayaka Hayashi on Apr 7, 2016
Latest reply on Apr 18, 2016 by Sayaka Hayashi

I Yum installed the rsa-wtd-dependencies-5.1.0.7/*.rpm, pendencies-optional-5.1.0.7/*.rpm and rsa-wtd-enterprise-5.1.0.7-0.el6.x86_64.rpm.

And then, I log into Scout(https://hostname:4448/).

However I can see "uninstalled" in the Scout page.

For example, "AnnoDb-0 is uninstalled", "Scout-wtd21 is uninstalled",and so on.

Even if I push the stop and start button, It doesn't work.

Could you tell me how I can fix the Scout page?

 

I confirmed that I could start and stop services of WTD with commands.

cd /etc/init.d/

./st-AnnoDb-0  start

./st-Scout-wtd21 start

./st-ScoutProxy-wtd21 start

./st-SilverCat-0 start

./st-SiteProxy-0 start

./st-UIServer-0 start 

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