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RSA SecurID Integration with OWA - IIS Service needs to be restarted frequently

Question asked by Khwaja Zia ul Hasan on Apr 12, 2016
Latest reply on Aug 29, 2016 by Sokirko Ivan

Hello,

 

I have integrated RSA SecurID with Microsoft Exchange for OWA.

Before integrating we didn't needed to restart the IIS Service, but as we have deployed RSA IIS Web Agent 8.0 on exchange server CAS, we are getting "Service Unavailable HTTP Error 503. The Service is unavailable". Error.

Although when we are restarting the IIS service using iisreset, the problem is getting solved, but it is happening very frequently. The service goes down and gives us this error. We do iisreset and the problem is solved. Similar thing was happening with RSA Config Service, which should be automatically started, but we need to manually start this service.

 

Can you please let me know what could be the issue?

 

Thanking You

Zia

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