AnsweredAssumed Answered

status webtier displayd incorrectly

Question asked by Andre Pietersen on Apr 15, 2016
Latest reply on Apr 19, 2016 by Andre Pietersen


Since today the status of the webtier is incorrectly displayed in the operations console
What happend:
After the migration of the webtier VM from hyper V2 to hyper V3 the webtier was offline because the RSA webtier services weren't able to start.
I had to uninstall and install the webtier software and load a new package.
After that the webtier was running again but the status in the operations console stayed "offline"
I rebooted the VM and status in the operations console was "online"
After a few hours I checked again and the status was "offline" again but the webtier is running and available for the users

We are running authentication manager 8.1 SP 1 P 12 the webtier is running on a VM with Windows Server 2012 R2

What can I do to solve this?