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After user locked himself on windows 2012R2, Windows GUI does not provide prompt to re-enter password or show an arrow to change account

Question asked by M4y5SHCBhZVPvp6EiU5EpwEOtn7AykJJcHCJO1VJDlk= on Apr 20, 2016
Latest reply on Apr 20, 2016 by Hussein El Baz
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RSA windows agent 7.2.1 build 101/93 on window 2012 R2 64bit standard.

 

After user locked, Windows GUI does not provide prompt to re-enter password or show an arrow to change account

 

This happens only on RDP.

 

Some machine works however, but most does not.

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