I have installed RSA Web Agent 8.0 on Red Hat Enterprise Linux 7.2 running Apache 2.4.
after installation when we start httpd service below error is faced:
[:error] [pid 3495:tid 140472830183488] (20019)DSO load failed: /etc/httpd/rsawebagent/librsawa_apache.so
SELINUX is disabled. What can be the issue?
When you started apache did you use the -k option?
Please run the following commands and post back your results
ps -ef|grep -i rpc
ps -ef|grep -i httpd
Please check response below:
httpd service is not running and apache is in worker mode
Thank you for that, you have two issues here.
rpcbind needs to be installed and running so install that, and start it.
run httpd stop then httpd -k start after installing rpcbind
You have to use the -k option when starting and stopping httpd else we will not work. This is required and noted in our documentation.
i installed and started rpc after that i used httpd -k start to start apache service but the error message in /var/log/httpd/error_log file is same.
[:error] [pid 11495] (20019)DSO load failed: /etc/httpd/rsawebagent/librsawa_apache.so
possible a required library is missing, not in a path, or failed to load. check the RSA docs
for all prerequisites and check below
check with ldd (similar to this example showing a library missing)
# ldd /etc/httpd/rsawebagent/librsawa_apache.so
libnsl.so.1 => /usr/lib/libnsl.so.1
librwtool.so.2 => (file not found)
libCrun.so.1 => /usr/lib/libCrun.so.1
libdl.so.1 => /usr/lib/libdl.so.1
libc.so.1 => /usr/lib/libc.so.1
libmp.so.2 => /usr/lib/libmp.so.2
libw.so.1 => /usr/lib/libw.so.1
when you run ldd is anything shown as not found ?
libxerces-c-3.1.so library was missing after installing it service was started successfully.
Thank you for your help.
Hello! I'm having a similar issue. SE linux is disabled. We just pulled a new copy of the sdconf.rec file. RPC server is running and this is the output of the ldd librsawa_apache.so:
linux-vdso.so.1 => (0x00007fff33caf000)
libnsl.so.1 => /lib64/libnsl.so.1 (0x00007f2e0b175000)
libxerces-c-3.1.so => /etc/httpd/rsawebagent/libxerces-c-3.1.so (0x00007f2e0ac6d000)
libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f2e0aa50000)
libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007f2e0a74a000)
libm.so.6 => /lib64/libm.so.6 (0x00007f2e0a4c5000)
libc.so.6 => /lib64/libc.so.6 (0x00007f2e0a132000)
/lib64/ld-linux-x86-64.so.2 (0x0000003baba00000)
libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f2e09f1c000)
Any other ideas?
possible a required library is missing, not in a path, or failed to load. check the RSA docs
for all prerequisites and check below
check with ldd (similar to this example showing a library missing)
# ldd /etc/httpd/rsawebagent/librsawa_apache.so
libnsl.so.1 => /usr/lib/libnsl.so.1
librwtool.so.2 => (file not found)
libCrun.so.1 => /usr/lib/libCrun.so.1
libdl.so.1 => /usr/lib/libdl.so.1
libc.so.1 => /usr/lib/libc.so.1
libmp.so.2 => /usr/lib/libmp.so.2
libw.so.1 => /usr/lib/libw.so.1
when you run ldd is anything shown as not found ?