Hi All,
We are performing a POC , which include user provision only (First Use Case). We have created a request form for the same with default workflow. The issue we are facing is , when is submit a request for new user creation, after approval, the workflow status is changed to "Fulfillment state" and when checking further more details, it says "Wait for Verification". We are not able to get to whom is this verification is pending or how to process it.
Any help on this.
Screen shot of the same is attached.
Thanks,
Vasu
Wait for Verification generally means we are waiting for a future collection to confirm the change actually happened on the endpoint. We do this as part of our closed loop system to ensure what was requested in fact happened.
In this case, you need to collect from 'Active Directory' before this change request will move to completed.