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New pin cancelled for user

Question asked by TOM GIDLEY on Apr 22, 2016
Latest reply on Apr 27, 2016 by Yasmine Dowidar

I have a new user using a software token configured for an Android logging in for the first time.  He is logging the message "New pin cancelled for user" when attempting to complete the PIN setting process.

 

 

Any ideas what would trigger this message.  I have personally never seen it before.

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