We have 4 AM 8.1 servers. (1 Primary and 3 Replicas)
we installed agents on Windows 2008, AIX, Solaris and RH.
Using the agent tool on Windows we can see all for Am servers.
On my Unix based servers, using the acestatus command only returns the primary server ?
When we perform authentication tests, we see in the RSA console Activity monitor that its always the Primary that receives the authe requests from the agents.
We have replaced the sdconf.rec file, rebooted the server, no change.
Why is acestatus only returning the primary server.
Any help is appreciated.
Thanks :-)
Ron
Hello Ronald,
This is something normal as the agent has the primary prioritized to be the first option. So if you need to confirm whether the agents are populated with the whole contact list including replicas, then you can search for sdstatus12 file and it should include the contact list.
And you can also test the replica authentication by shutting down the services on the primary and try to authenticate from the replica.
To shutdown the services on the primary:
1) Go to CLI using PuTTy through SSH connection
2) Go to cd /opt/rsa/am/server
3) ./rsaserv stop all
4) After testing the authentication start the services again
./rsaserv start all
So kindly check and advise us back if there is any assistance needed from our side.
Best Regards,