I can't seem to download either of these, getting server errors when I try. Have these downloads been pulled?
I can't seem to download either of these, getting server errors when I try. Have these downloads been pulled?
Scott,
What errors are you seeing? When prompted, are you using the Download Manager or not?
As Edward Davis did, I was just able to download both patch 13 and 14, using this link to download Authentication Manager 8.1 SP1 patch 13 and this link to download Authentication Manager 8.1 SP1 patch 14.
Regards,
Erica
I use Chrome. I didn't get any prompt to use any plugin or java add-on. It simply gave an error "server failure". I was able to get the files via a support case. But obviously I shouldn't have to.
If RSA still requires use of this download manager, maybe they should consider simplfying?
Thanks though both of you!
Yes sp1 p13 and sp1 p14 are there, I got p14 myself 2 hours ago.
If problems continue please open a new support case for 'SecureCareOnline patch downloads not working'
so the people that run the site back end can look into it.