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How to create multiple accounts in one directory

Question asked by Ryan Godfrey on May 13, 2016
Latest reply on Jun 1, 2016 by Vijayabaskar Balakrishnan

Currently I have an Active Directory that we are collecting accounts and entitlements from. In the directory I have "entitlements require account" set to "Yes" so whenever we request an entitlement from this AD it will try to create an account for users who don't already have one.

 

Here's the problem... it is common for users to have more than one account in different OUs. Is it possible to set this directory up so that depending on which entitlement is being requested to look for accounts in specific OUs and create a task to create a new account even if they have an account in a different OU?

 

I can figure out how to manually create the account in a workflow using AFX provisioning commands but then we lose the reporting capabilities that generating a CR provides.

 

Also, we grant all entitlements through role requests if it makes any difference.

 

Thanks!

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