AnsweredAssumed Answered

Can not authenticate one windows 7 box.

Question asked by Jay Roberts on May 12, 2016
Latest reply on May 12, 2016 by Jay Guillette

I have two windows boxes that have seemingly identical setups in my RSA security console and the operations console.  One machine will authenticate and one will not.  I have compared the two login events from both systems in the real time monitoring event logs and can see that failed event does not have Arguments 8 or 9 when compared with the successful login event (see attached image).  Is this an indicator of a specific problem?  If so what else can I learn from the "arguments" entries?  If not, what troubleshooting technique might I try to get to the root of the problem.  Any guidance would be greatly appreciated.  Thanks

 

Running RSA AM 8.1 from the appliance, RSA CC 8.4.1.93, &  RSA AA 7.2.1.93

 

real time auth entries.PNG

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