Hello,
We are trying to get requestor and role owner details in a request workflow that we have associated with role related changes. However, role owner and requestor information is always returned NULL in WF.
We are using RSA VIA 7.0 with Patch2 installed.
Please see details.
Essentially the workflow on which we have encountered this issue a bit more complex, in order to be sure that we get rid away from any regressions that could be induced by this WF, we have created a very simple one as in below picture.
1 - We are sending role + request details via email and creating an admin error for tracing.
2- This workflow is associated with role related changes.
3- Next, We logged in with a user which has "RoleSet : Admin" privilege and created a new Role (named Role_GG5)
4- After the request is created, we observe below records in Admin Error
4- After the request is created, we received below email.
Is this a bug?
I am wondering is doing this BEFORE the fulfillment phase is premature because the role is not really created yet. Can you try it after the fulfillment phase?