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Request Workflows - Requestor & Role Owner Information IS NULL!

Question asked by Ece YILDIRIM on May 27, 2016
Latest reply on May 31, 2016 by Ece YILDIRIM



We are trying to get requestor and role owner details in a request workflow that we have associated with role related changes.  However, role owner and requestor information is always returned NULL in WF.


We are using RSA VIA 7.0 with Patch2  installed.


Please see details.


Essentially the workflow on which we have encountered this issue a bit more complex, in order to be sure that we get rid away from any regressions that could be induced by this WF, we have created a very simple one as in below picture.


1 - We are sending role + request details via email and creating an admin error for tracing.






2- This workflow is associated with role related changes.



3- Next, We logged in with a user which has "RoleSet : Admin" privilege and created a new Role (named Role_GG5)




4- After the request is created, we observe below records in Admin Error


4- After the request is created, we received below email.



Is this a bug?