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Append Application name in change request automatically

Question asked by Durga Revanth Tiruvakkad on May 30, 2016
Latest reply on Jul 28, 2016 by Venkata Ramana Reddy Kanaparthy
  • Comment • 3

Hi,

i am raising a add/remove access change request for particular application and changerequest has been generated with username=CR but is it possible to append the application name with the CR like

 

username-CR-applicationname

 

Please let me know how we can achieve that

 

Thanks, Durga

Boris Lekumovich
Boris Lekumovich Employee May 30, 2016 4:12 PM
Correct Answer

It seems that out of the box, the available configurations related to the naming of change requests are: Use Object Name For Prefix and Prefix

 

Use Object Name For Prefix — Select if you want the name of the user for whom the change request is generated used a prefix in the system-generated change request identifier. For example, if a request is generated for user “John Smith,” then the change request identifier would appear similar to the following: “John Smith-00017.”

Note: You can configure either the “Use Object Name for Prefix” option or the “Prefix” option but not both.

 

Prefix — Specify a prefix for the system generated change request identifier. For example, if you specify the prefix, “Role Access Request,” the request identifier would appear similar to the following: “Role Access Request-00017.”

 

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