Does anyone have a good example of a report that returns metrics on Approvals by person? Meaning we want to see how our supervisors and Business Area/IT owners are performing on approvals. Basically we want an average number of days approvals have bee outstanding grouped by user.
Anybody know how you'd go about this? Where you'd find all the approvals and such?
Check if the out of the box report can help:
Type: Access Request
Template: Change Request Metrics Detail Report - ....