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Approval Rejected for Role Assignment But "Create Account" Change Item is Active

Question asked by Ece YILDIRIM on Jun 11, 2016
Latest reply on Jun 15, 2016 by Mostafa Helmy



We have added 2 members to a newly created business role. Next supervisors rejected "Add User To Role" Change Items in the CRs.


- In user changes, we see the users are rejected (Picture 1)

- In account changes, we see "add app-role to account" items are rejected BUT "Create Account" items are still open (Picture 2)

- Also in fulfillment phase we see "Create Account" items are sent to fulfillment. (Picture 3)


Is this a bug?



Picture 1


Picture 2


Picture 3