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When attempting to delete a security domain I get this error: An attempt to update or delete a security domain resulted in a dependency violation on externally managed resources such as roles or users

Question asked by support IT on Jun 14, 2016
Latest reply on Nov 9, 2016 by Tanvir Qureshi

I have a Security Domain created with child sub-domains. When I am attempting to delete the child sub-domains (before I can delete the parent domain), I get this error:  "An attempt to update or delete a security domain resulted in a dependency violation on externally managed resources such as roles or users"

 

I also ran a dependency check and then moved the dependencies to a separate domain as  mentioned in the link https://rsaportal.force.com/customer/articles/How_To/Cannot-delete-an-empty-security-domain-on-RSA-Authentication-Manage… . Even after that I get the same error.

 

What is the solution to this?

 

P.S: I ran the dependency check on the parent domain and moved its data. (not its child domains)

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