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Cannot display sign-off button for some reviewers

Question asked by Ece YILDIRIM on Jun 16, 2016
Latest reply on Jun 20, 2016 by Edwin Mullie

Hi everyone,

We have a important problem based on the coverage file. We defined 10 reviewer with sign-off permission via coverage file.

user_id='XXX'|user|1=1|app-role|CAS4='261970'|review

user_id='XXX'|user|1=1|app-role|CAS4='261970'|signoff

user_id='YYY'|user|1=1|app-role|CAS4='261961'|review

user_id='YYY'|user|1=1|app-role|CAS4='261961'|signoff

 

After completed the relevant run review, some reviewer are seen as a "Reviewer who can sign-off" and some of them are seen "Reviewer who cannot sign-off".  

 

 

In order to better understanding, we put some screenshots  regarding the our user access review definition.  Buy the way, Our user access definition is multi step. We are not sure it is important or not.

 

 

We are waiting your suggest and comment.

Regards,

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