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SAP connector for user provisioning

Question asked by Rajkiran Paul on Jun 16, 2016
Latest reply on Jun 22, 2016 by Mostafa Helmy

We are facing some problems when we are trying to connect   with gateway IP of a private SAP SERVER


the environment is such that :


sap server has  2 IP address.


1) gateway ip ,which is used to connect to the private ip of sap server for security reason .

2) private ip of the sap server ,which can be accessible only using the gateway ip.



now if i use the gateway ip  along with other credentials inside sap connector settings,its shows "connection timed out error".



please anybody provide me a solution how can  establish  the link between public IP (gateway IP) and sap private IP to make my sap connector work?