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DB Level Modifications Are Not Updated By Identity Collectors

Question asked by Ece YILDIRIM on Jun 21, 2016
Latest reply on Jun 22, 2016 by Venkata Ramana Reddy Kanaparthy

Hello,

 

In order to test if the "Identity Collector" correctly updates the existing information on VIA, we did the following test,

 

- We updated the email address of an existing user directly on t_master_enterprise_users simply by following command

update t_master_enterprise_users set email_address = 'dummy'  where user_id = 'USERID';

- Next, we ran identity collector.

 

However, we did not see correct email address having retrieved from target system and overwrote the existing information.

 

Are doing a wrong test? Or, is there something wrong?

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